According to the Canadian Tourism Resource Council the travel services industry is expected to see a 14.2% increase in labour demand between 2010 and 2030. By 2030, demand for labour could support over 49,000 full-year jobs in the travel services industry. Labour supply is predicted to increase by just under 13,000 (30%) reaching 55,000 by 2030.
For the following career options it is highly recommended the individual choose either the International Tourism Management or International Travel & Tourism diploma program to maximize knowledge and skills. Comprehensive knowledge of the travel industry is essential to success and maximizes career opportunities.
Group Travel Specialist, is one of the fastest growing areas of the travel industry. This may include tour design, organizing, coordinating, marketing, and others. Good skill set includes highly detailed and organized with exceptional time management and interpersonal skills; a good understanding of tour components and ability to match these according to the needs and requirements of the group; and of course, knowledgeable on world destinations.
Home Based Travel Professional (Independent Agent): This is one of the fastest growing career opportunities. Self-employment is perfect for “Budding Entrepreneurs” who want to be their own boss; choose their own area of specialty; have flexible working hours and choose their own income – the more you market and sell travel successfully, the more money you make!
Travel Agencies (Full Service or Specialty): This is a high growth area as consumers become increasingly aware of the advantages of booking their travel arrangements with an Ontario registered TICO (Travel Industry Council of Ontario) travel agency for consumer protection. An added benefit is personalized services of a well trained travel professional who has the resources, skills and knowledge to research, recommend and book using best pricing and unbiased comparison shopping.
The professional travel agent provides essential information not often found on Internet sites e.g. constantly changing security procedures; passport, visa and health requirements; and to explain the importance and value of purchasing appropriate travel insurance to ensure peace of mind when travelling.
Tour Operator: A tour operator coordinates travel arrangements (package holidays and/or motorcoach tours) to specified destinations and sells them to consumers either through a travel agency or directly to the consumer. The graduate may apply for positions such as Reservations Agent or Destination Representative at a resort hotel in the Caribbean or Mexico.
Airlines: Employment opportunities include: Reservation Agent; Passenger Agent (at the airport); Flight Attendant (on-board flights); in Administration; or as a Sales & Customer Care Agent.
Cruise Lines/Ships: Employment opportunities include: Onboard Guest Services; Shore Excursions Office; Sports & Entertainment; Sales staff in shops; Banking services; Specialty areas e.g. Children’s Programs; Administrative, Accounting & Clerical Staff; Dining Room Staff (Servers); Bartenders and many others.
Resorts & Hotels: Employment opportunities (locally or abroad) may include: Guest Services; Front Desk; Reservations; Sales and Marketing; Administrative and Accounting among others.
Sales, Marketing, Public Relations, Promotions, Advertising: Every company needs great individuals to help develop new business and maintain existing business. Good skill set includes: Commitment and desire to sell, creative, outgoing, high level of self confidence, excellent communication and organizational skills, attention to detail and excellent product knowledge.
Car Rental, Rail and Motor-coach Companies: Employment opportunities may include: Reservation Agent; Sales, Marketing; Administrative Staff, and others.
Tourist Boards: Employment opportunities may include: Information Agent – one who provides potential travelers with general information and essential travel tips on the country; or Marketing and Promotions Specialist to help increase inbound travel to the country.
Administration, Accounting, Clerical etc: All companies have need for staff to handle general office work so if this is your comfort level and career interest this may be just perfect for you.